Privacy Policy

1. Introduction

AI Interviews ("we", "us", or "our") operates an AI-powered interview and assessment platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide during registration or application.
• Resume and Profile Data: Resumes, CVs, work history, education, skills, and other professional information you submit.
• Video and Audio Recordings: When you participate in video interviews or assessments, we record your video and audio responses. These recordings capture your face, voice, and verbal responses.
• Test Responses: Answers to assessment questions, coding tests, and other evaluations.
• Device and Usage Data: IP address, browser type, operating system, and information about how you interact with our platform.
• Proctoring Data: If enabled, we may capture periodic webcam images during assessments to verify identity and ensure test integrity.
• Biometric Data: We may collect biometric identifiers including:
  • Face images and facial recognition data for identity verification
  • Voice recordings and voiceprints for speaker verification
  • Photo captures for proctoring and identity matching

3. Biometric Data and Identity Verification

To ensure assessment integrity and verify your identity, we may use the following technologies:

• Face Verification: We capture images of your face during interviews and assessments to verify that the same person is present throughout the session. Face images may be compared against reference photos.
• Face Monitoring: During proctored sessions, we capture periodic snapshots to detect multiple faces, absence, or other anomalies.
• Voice Verification: We may analyze your voice patterns to verify speaker identity and ensure the same person is responding throughout the interview.
• Identity Matching: Biometric data may be processed by third-party verification services to confirm your identity.

By participating in interviews or assessments with these features enabled, you consent to the collection and processing of your biometric data for identity verification purposes. This data is used solely for verification and is not sold or shared for other purposes.

4. How We Use Your Information

We use the collected information for:

• Interview and Assessment Processing: To conduct interviews, evaluate your responses, and generate assessment reports.
• AI/LLM Analysis: Your responses (text, audio transcriptions) are processed by artificial intelligence and large language models (LLMs) to generate evaluations, scores, and insights.
• Sharing with Hiring Teams: Your interview recordings, assessment results, and profile information are shared with the hiring organization's team members (recruiters, hiring managers, interviewers) who have authorized access.
• Product Improvement: Your interview data, recordings, and responses may be reviewed and analyzed by our team to improve our AI models, enhance platform features, and develop better products and services.
• Quality Assurance: We may review interview recordings and assessment data to ensure quality, identify issues, and improve the overall user experience.
• Communication: To send you notifications about your interviews, results, and platform updates.

5. Video and Audio Recording Disclosure

By participating in interviews or assessments on our platform, you acknowledge and consent that:

• Your video and audio responses will be recorded and stored.
• These recordings will be accessible to authorized members of the hiring organization.
• Recordings may be reviewed, replayed, and discussed by hiring team members as part of the evaluation process.
• Audio may be transcribed (converted to text) using automated transcription services.
• Transcriptions and recordings may be analyzed by AI systems to generate assessments and insights.
• Our team may review recordings and data to improve the platform and develop better products.

6. Data Sharing

We share your information with:

• Hiring Organizations: The company or organization that invited you to the interview/assessment has access to your recordings, responses, and results.
• AI/LLM Providers: We use third-party AI services (such as OpenAI, Google, Anthropic) to process and analyze your responses. These providers process data according to their privacy policies and our data processing agreements.
• Cloud Storage Providers: Your recordings and data are stored on secure cloud infrastructure (Microsoft Azure).
• Service Providers: We may share data with vendors who assist in operating our platform (email services, analytics, etc.).

7. Data Retention

We retain your interview recordings and assessment data for as long as necessary to fulfill the purposes outlined in this policy, or as required by the hiring organization. Typically, data is retained for the duration of the hiring process and a reasonable period thereafter. You may request deletion of your data by contacting us.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and secure cloud infrastructure. However, no method of transmission over the internet is 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at the email below.

10. Age Requirement

Our platform is intended for users who are 18 years of age or older. By using our services, you confirm that you are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including India, the United States, and other locations where our service providers operate. By using our platform, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.

12. Automated Decision-Making

Our platform uses automated systems, including artificial intelligence and machine learning, to process your interview responses and generate assessments. These automated evaluations may be used by hiring organizations as a factor in their hiring decisions. You have the right to request human review of any automated decision that significantly affects you. To request a review, please contact us at the email below.

13. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.